Presentations and Workshops

All presentations and workshops are customized for your office or organization.  They may be offered individually in variable increments up to 4-hrs in length or combined for a comprehensive full-day program.  Presentation style includes a variety of engaging, interactive learning activities, group discussion, humorous antidotes and application of real life scenarios.

Medical Errors: Creating a Culture of Safety in Your Practice
According to the National Patient Safety Foundation medical errors can happen to any member of the healthcare team in any healthcare setting. Learn how to optimize the safe delivery of care, enhance the quality of care and reduce medical errors in your practice.
Full course description

Risk Management, Jeopardy, and the Dental Office
With increasing legal risks and compliance issues it is important to be sure your patients, practice, or license are not in jeopardy. This course takes you beyond basic risk management to best practices that can reduce the likelihood of lawsuits or disciplinary complaints.
Full course description

Legal Documentation for the Dental Professional
Legally defensible documentation is a must for every practice, not only as a legal safeguard but to maintain high standards of patient care.  Identify the pitfalls in your practice and learn the finer points of documentation that can make a difference between mediocre and outstanding patient records.
Full course description

Risk Prevention Workshop for the Dental Team
This hands-on workshop features the Dental Risk Prevention manual. How to handle adverse events or potentially difficult situations in your day-to-day practice will be discussed. You and your staff will learn how to address each scenario and choose the best solution.  Workbook content includes clinical examples, hypothetical questions, rules and discussions, and evaluation questions.  This program may be presented in 3 or 6 hr. segments. 
View the Dental Risk Prevention manual